Privacy Policy

Last updated: June 27, 2026

This Privacy Policy explains how SimpleWOL handles personal data and technical data when you use the Alexa Skill, web portal, and local Windows agent. The goal is to be transparent about what is collected, why it is collected, and how you can control your data.

1. Controller and contact

SimpleWOL is a personal, non-commercial project maintained by Fabio Jourdan, an individual based in Brazil, who acts as the data controller. For privacy questions or data-subject requests, contact contact@simplewol.click.

2. Data we process

We process only data needed for authentication, device registration, command execution, and support:

3. Data we do not intentionally collect

SimpleWOL does not receive Alexa voice recordings, complete Alexa transcripts, your Amazon password, payment data, biometric data, precise location, arbitrary personal files from the computer, or the contents of user documents.

For operation and audit, minimal technical evidence about processed commands may exist, such as command type, status, failure reason, masked endpoint, and timestamp. We do not log raw command payloads, command signatures, tokens, cookies, or secret keys in ordinary logs.

4. Purposes and legal bases

5. Windows agent, health events, and commands

The Windows agent connects to the SimpleWOL cloud to receive authorized commands and publish technical health events. These events include agent.health.connected and agent.health.heartbeat, with information such as agent version, Windows platform, and uptime. The heartbeat frequency is low and can be reduced or disabled.

Commands such as remote shutdown are sent only to registered and authorized agents. You remain responsible for using the feature on computers you own or are authorized to control and for preventing loss of unsaved work.

6. Optional diagnostics

The SimpleWOL app shows an unchecked option to allow technical diagnostic upload to support. The installer does not collect this consent. When enabled, upload is best-effort and may include step, outcome, timestamps, agent/installer version, masked references, error class, and the last redacted lines of SimpleWOL logs.

Diagnostics do not include install keys, IoT, uninstall, or authentication tokens, signing keys, authorization codes, cookies, authorization headers, full email addresses, arbitrary user files, voice recordings, or raw command payloads. This upload is optional and can be disabled at any time without affecting how the agent works.

7. Feedback, support, and transactional email

The portal may allow authenticated feedback or error reports. The message is sent to contact@simplewol.click with a support reference so replies can be handled manually by e-mail. Do not send tokens, install keys, cookies, full logs, personal files, or unnecessary sensitive data.

SimpleWOL may send essential transactional e-mails, such as feedback acknowledgement and license grant or removal notices, through Amazon SES, using noreply@simplewol.click as sender and contact@simplewol.click as reply-to address. Product updates and new feature notifications are optional and require portal opt-in, plus bounce, complaint, or opt-out suppression checks.

To speed up triage, feedback submitted through the portal may be mirrored to a private AWS queue (Amazon SQS) and analyzed automatically by an external artificial intelligence service (OpenAI). This mirror may include the full message text and contact e-mail, is protected by encryption at rest and restricted IAM access, stays in the queue for up to 14 days, and does not replace support storage. The feature is controlled by an operational switch and can be turned off without affecting the rest of the feedback flow.

E-mails sent to contact@simplewol.click are received by Amazon SES and stored as the raw message in a private AWS bucket (Amazon S3), encrypted at rest and retained for up to 90 days. The content may be interpreted automatically by an external artificial intelligence service (OpenAI) for support triage. Received e-mail never runs commands or changes your account, license, or devices; messages flagged as spam or virus are quarantined and not analyzed.

8. Sharing and international transfer

Data is not sold or shared for advertising. The Service uses Amazon Web Services (AWS) as infrastructure provider, primarily in the us-east-1 region (Virginia, United States). This may involve international transfer of technical and personal data needed to operate the Service.

The Skill also depends on Amazon/Alexa for Account Linking, authentication, and voice processing, subject to Amazon's terms and policies.

9. Security

The Service uses HTTPS/TLS, purpose-specific tokens, per-user and per-device policies, masked references in logs, and validations to reduce exposure of secrets. On the local computer, configuration files and logs are stored in Windows directories protected by system permissions, but local administrators may access them.

10. Retention

11. Your rights

Under applicable privacy law, including Brazil's LGPD where applicable, you may request confirmation of processing, access, correction, anonymization, blocking, deletion, portability, information about sharing, review of applicable automated decisions, and withdrawal of consent when processing is based on consent.

To exercise rights, send a request to contact@simplewol.click. You can also remove devices in the portal, unlink the Skill in the Alexa app, and uninstall the Windows agent.

12. Children and teenagers

The Service is not directed to children. If you suspect improper use by a minor without appropriate authorization, contact us so applicable data can be reviewed and removed.

13. Changes to this policy

This policy may be updated to reflect changes in the Service, agent, legal requirements, or security practices. The date above indicates the current version.


The Portuguese (Brazil) version prevails over translations in case of conflict.